Frequently Asked Questions

TheMOTF (The Malaysia Online Travel Fair) is an AI-powered platform that connects Malaysian travellers with the best travel deals, suppliers, and destinations. We combine human insight with intelligent technology to deliver personalized travel experiences.

Our AI analyzes your preferences, budget, and travel interests to recommend the most relevant deals and destinations. The system learns from user behavior and market trends to provide increasingly accurate recommendations over time.

Yes! Browsing and discovering travel deals on TheMOTF is completely free for consumers. We work with travel suppliers and agencies to bring you the best offers at no additional cost to you.

Travel suppliers and agencies can join TheMOTF through our automated onboarding process. Our AI helps map your products to the right categories for faster listing. Contact us to get started with your supplier account.

Suppliers benefit from AI-optimized exposure, performance insights, dynamic pricing tools, and access to Malaysian consumers through intelligent targeting. Our platform helps you reach more customers while spending less on marketing.

Simply browse our curated deals, compare options using our smart comparison tools, and click on your preferred package to proceed with booking. Our system ensures a seamless experience from discovery to confirmation.

Our dedicated support team combines human specialists with AI monitoring to ensure you get help whenever you need it. Contact us through our support channels, and we'll assist you promptly.

Yes! All suppliers on TheMOTF go through our verification process. We only work with trusted, verified travel suppliers to ensure safety, transparency, and reliability for all bookings.